Terms and Conditions

Terms and Conditions

Terms Of Use

Welcome to Goodearth.in (“Website”). GOODEARTH and/or its affiliates provide website features and other products and services to you when you visit or shop at Goodearth.in, use GOODEARTH products or services, or use software provided by GOODEARTH in connection with any of the foregoing. GOODEARTH provides the Services subject to the following conditions. This user agreement (“Terms and Conditions” or “T&C” or “Terms” or “Agreement”) is between you (“you” or “End User” or “your” or “Buyer” or “Customer” or “Registered User”) and GOODEARTH (“Company” or “us” or “we” or “Goodearth.in”). This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. Not withstanding anything contained or said in any other document, if there is a conflict between the terms mentioned herein below and any other document, the terms contained in the present T&C shall alone prevail for the purposes of usage of the Site.


The domain name Goodearth.in is registered in the name of Eicher Goodearth Private Limited, a Company registered under Companies Act 1956, whereas pursuant to demerger order dated 15th Dec 2017 issued by NCLT Mumbai Bench, “Goodearth Business Undertaking of Eicher Goodearth Private Limited” stands transferred to and vested in Goodearth Design Studio Private Limited which is a registered company under the Companies Act, 2013 having registered office at 3rd Floor, Select City Walk A-3 District Centre, Saket, New Delhi- 110017.


We view protection of your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. If you object to our current Privacy Policy and your information being transferred or used in this way please do not use Website.


The price of our merchandise as mentioned on Goodearth.in is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional applicable taxes may be charged depending upon the destination where the order has to be shipped to. The tax rate applied and charged upon the order shall include combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. GOODEARTH reserves the right to collect taxes and/or such other levy/ duty/ surcharge that it may have to incur in addition to the normal taxes it may have to pay. We may also charge Delivery Charges which may include postal charges/ shipment charges etc. that may be applicable for your country.

Gift Card & Credit Note Policy

  • Gift Cards Purchased on our website will be sent via email. Physical copies of the Cards will not be sent separately.
  • Purchases of Gift Cards in INR currency can be redeemed on the web boutique and across all shops, pan India.
  • Gift Cards can also be bought in USD and GBP currency online and can only be redeemed in their respective currency on the web boutique.
  • The value of the card can be partially redeemed in multiple transactions, on both our web boutique and across all shops, pan India, using the same code.
  • Gift Cards cannot be used to purchase additional Gift Cards. They cannot be redeemed for cash or credit voucher/credit note.
  • Purchases of Gift Cards cannot be made using credit voucher/credit note issued by Good Earth.
  • In case of order value exceeding the Gift Card amount, the outstanding balance must be paid by Debit Card/Credit Card/Net Banking or PayPal (for international transactions).
  • Credit Notes are only issued in Good Earth stores. These however can be redeemed across all our stores pan India as well as on our web boutique.
  • Multiple Gift Cards and Credit Notes CAN be applied or used in combination with each other in our shops and web boutique.
  • To redeem a Credit Note against an online order(s), please login to the account associated with the customer in whose name and email address the credit note has been issued.
  • In shops, Credit Note can be redeemed by the customer whose name and email address it was issued in.
  • Good Earth shall not be held responsible for any Gift Card being lost or stolen or redeemed without owner’s permission.
  • All Gift card will be valid for 11 month from the date of Issue.
  • Gift Card & Credit Note policies are subject to change at any time without prior notice.
  • GST will become applicable on redemption of the gift card and tax will be applied based on the underlying supply against it.
  • Gift cards issued under Partner collaborations , will be governed by Terms & conditions as communicated by the partner.